Frequently Asked Questions
Everything you need to know about privacy policies, legal compliance, and using our generator. Can't find what you're looking for? Contact us.
Privacy Policy Requirements
Do I need a privacy policy for my website?
Yes, if you collect any personal information from visitors—including through contact forms, email signups, cookies, or analytics tools like Google Analytics—you need a privacy policy. Most privacy laws (GDPR, CCPA, CalOPPA) require one, and platforms like Google, Apple, and Facebook mandate privacy policies for apps and advertising.
When is a privacy policy legally required?
A privacy policy is legally required when: (1) You collect personal data from EU residents (GDPR), (2) You collect data from California residents (CCPA/CalOPPA), (3) You have a mobile app on Apple App Store or Google Play, (4) You use Google Analytics, AdSense, or other Google services, (5) You collect data from children under 13 (COPPA), or (6) You operate in countries with privacy laws like Canada (PIPEDA), Australia, or Brazil (LGPD).
What happens if I don't have a privacy policy?
Operating without a required privacy policy can result in: significant fines (up to €20 million or 4% of revenue under GDPR), removal from app stores, rejection from advertising platforms like Google Ads, loss of customer trust, and potential lawsuits. Even small websites can face enforcement actions.
Does a simple blog need a privacy policy?
Yes, most blogs need a privacy policy. If you use Google Analytics, have a comment section, collect email subscribers, display ads, or use cookies (which most websites do), you're collecting personal data and need a policy. Even a basic WordPress blog typically uses cookies and analytics.
Do I need a privacy policy for an e-commerce store?
Absolutely. E-commerce stores collect sensitive data including names, addresses, payment information, and purchase history. You need a comprehensive privacy policy that explains how you collect, use, store, and protect customer data, plus any third-party services like payment processors (Stripe, PayPal) and shipping providers.
Is a privacy policy required for mobile apps?
Yes. Both Apple App Store and Google Play Store require all apps to have a privacy policy, even if the app doesn't collect personal data directly. Apps that collect location data, device identifiers, or any user information need detailed disclosures about data practices.
Using Our Generator
Is the privacy policy generator really free?
Yes, our basic privacy policy generator is completely free. You can create and download a privacy policy at no cost. The free version includes a small watermark/attribution. Upgrade to Pro ($29) for watermark-free documents, PDF/Word downloads, and additional templates.
How does the privacy policy generator work?
Our generator uses a simple step-by-step wizard: (1) Enter your business information (name, website, type), (2) Select what data you collect (names, emails, payment info, etc.), (3) Choose third-party services you use (Google Analytics, Stripe, etc.), (4) Add your contact information and compliance options. The generator then creates a customized, legally-structured privacy policy based on your inputs.
Can I customize the generated privacy policy?
Yes. Our wizard lets you customize your policy by selecting specific data types, third-party services, and compliance requirements (GDPR, CCPA). After generation, you can edit the document to add custom clauses. Pro users get additional customization options and can save their settings for future updates.
How long does it take to create a privacy policy?
Most users complete their privacy policy in 5-10 minutes. Our step-by-step wizard guides you through all necessary information without requiring legal expertise. Have your business details, website URL, and list of third-party services ready to speed up the process.
Can I update my privacy policy later?
Yes, you can return to our generator anytime to create an updated policy when your data practices change. Pro users can save their settings for quick updates. We recommend reviewing and updating your privacy policy at least annually or whenever you add new data collection methods or third-party services.
What formats can I download my privacy policy in?
Free users can download in HTML format, which can be directly added to any website. Pro users get access to PDF and Word document formats, making it easy to integrate with any website, share with legal teams, or keep for records. All formats contain identical policy content.
Do I need to create an account?
No account is required to use our free privacy policy generator. You can create and download your policy immediately. Creating a free account lets you save your settings and access your policies later, but it's completely optional.
Legal Compliance (GDPR, CCPA, COPPA)
What is GDPR and does it apply to my business?
GDPR (General Data Protection Regulation) is the EU's data protection law. It applies to you if: (1) Your business is located in the EU, (2) You offer goods/services to EU residents, or (3) You monitor the behavior of EU residents (e.g., through analytics). If you have any EU website visitors, GDPR likely applies to you regardless of where your business is based.
What is CCPA and who needs to comply?
CCPA (California Consumer Privacy Act) applies to for-profit businesses that: (1) Have gross annual revenue over $25 million, (2) Buy, sell, or share personal information of 100,000+ California residents/households, or (3) Derive 50%+ of revenue from selling California residents' personal information. Even smaller businesses often comply voluntarily.
What is COPPA and when does it apply?
COPPA (Children's Online Privacy Protection Act) applies to websites and apps that: (1) Are directed at children under 13, or (2) Knowingly collect personal information from children under 13. COPPA requires parental consent before collecting children's data and has strict requirements for data handling.
Will my generated privacy policy be legally compliant?
Our templates are designed by legal professionals to meet general compliance requirements including GDPR, CCPA, and COPPA. However, privacy laws vary by jurisdiction, business type, and specific data practices. We recommend having a legal professional review your policy for your specific situation, especially for complex business models.
What's the difference between a privacy policy and terms of service?
A privacy policy explains how you collect, use, and protect personal data—it's legally required in most cases. Terms of service (or terms and conditions) govern how users can use your website/service, covering topics like user conduct, intellectual property, and liability limitations. Most businesses need both documents.
Do I need a cookie policy separate from my privacy policy?
Under GDPR and ePrivacy Directive, you need to disclose cookie usage and obtain consent for non-essential cookies. This can be included in your privacy policy or as a separate cookie policy. A separate cookie policy is cleaner and easier to update. Our Cookie Policy Generator creates GDPR-compliant cookie policies.
What user rights must I include in my privacy policy?
GDPR requires disclosure of rights including: access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and objection. CCPA requires disclosure of rights to: know what data is collected, delete data, opt-out of data sales, and non-discrimination. Include clear instructions for exercising these rights.
Do I need a Data Protection Officer (DPO)?
Under GDPR, you need a DPO if: (1) You're a public authority, (2) Your core activities require large-scale systematic monitoring, or (3) You process special category data (health, religion, etc.) on a large scale. Most small to medium businesses don't need a DPO, but you should include a privacy contact in your policy.
Pricing & Business
Why is the basic generator free?
We believe every business should have access to a proper privacy policy regardless of budget. Our free tier helps entrepreneurs and small businesses get started with compliance. We offer Pro plans with additional features (no watermark, more formats, extra templates) for businesses that need them.
What's included in the Pro plan?
The Pro plan ($29 one-time) includes: all document templates (Privacy Policy, Terms of Service, Cookie Policy, EULA, Disclaimer), watermark-free documents, PDF and Word downloads, GDPR and CCPA compliance options, unlimited updates, and email support.
Is there a subscription or is it one-time payment?
Our Pro plan is a one-time payment of $29—no recurring fees or subscriptions. You get lifetime access to create and update your legal documents. We may offer additional premium features or templates in the future as optional add-ons.
Can I use the generated policy for multiple websites?
Free and Pro plans cover one website per generated policy. Each website should have its own customized privacy policy reflecting its specific data practices. The Business plan ($49) allows you to create policies for multiple websites under the same business.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee on Pro and Business plans. If you're not satisfied with our service for any reason, contact us within 30 days of purchase for a full refund.
Technical Questions
How do I add the privacy policy to my website?
Download your policy in HTML format, then: (1) Create a new page on your website (e.g., /privacy-policy), (2) Paste the HTML content, (3) Link to it from your footer and anywhere you collect data. For WordPress, create a new page and paste the content. For Shopify, go to Settings > Legal > Privacy Policy. For custom sites, create a privacy-policy.html file.
Where should I display my privacy policy?
Best practices: (1) Link in your website footer (required), (2) Link near forms that collect data (signup, contact, checkout), (3) Include in app settings/about section, (4) Link in your email signup confirmation, (5) Reference in cookie consent banners. Make it easy to find—users shouldn't have to search for it.
How often should I update my privacy policy?
Review your privacy policy at least annually. Update it when: (1) You add new data collection methods, (2) You add new third-party services, (3) You expand to new regions (EU, California), (4) Privacy laws change, (5) Your business model changes. Always date your policy and consider notifying users of significant changes.
Do I need to notify users when I update my privacy policy?
Best practice is to notify users of material changes via email, website banner, or in-app notification. GDPR requires you to inform users of any changes to how their data is processed. Always update the "Last Updated" date on your policy and consider maintaining a changelog for transparency.
Can I use the same privacy policy for my website and mobile app?
You can use one privacy policy for both, but it must cover all data practices for both platforms. Mobile apps often collect additional data (location, device identifiers, push notifications) that should be disclosed. Our generator includes mobile app-specific options. Alternatively, maintain separate policies for clarity.
What information should I have ready before using the generator?
Have ready: (1) Your business/website name and URL, (2) Contact email for privacy inquiries, (3) List of data you collect (names, emails, payment info, etc.), (4) Third-party services you use (analytics, payment processors, email marketing), (5) Whether you target EU or California residents, (6) Whether your site is used by children.
Still Have Questions?
Can't find the answer you're looking for? Check out our blog for in-depth guides or reach out to our support team.